A: First choose the model online or from our catalog, then tell us
B: We will provide a quotation within 48 hours
C: Due to the quotation, you choose what you buy, send us the order list
D: We will make a proforma invoice for inspection, if ok, arrange a 30% deposit
E: Once the deposit is received, we will start to arrange your order
F: When the goods are ready, you will be notified to arrange the remaining payment
G: After receiving the payment, we can send the goods to you by DHL, FEDEX, UPS, TNT, EMS
FAQ
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What are the steps for my order?
A -
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Are you a factory, wholesaler or trading company?
AWe are direct jewelry manufacturer, please check our information, it says: Manufacturer.
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This is my first time buying, can I get samples before ordering?
AYes, of course.
After you confirm which item you need, we will check the stock first, if we have it in stock, then can send to you,if not, we can send the replacement to you, just need to check the quality first.
Each item is of the same premium quality. -
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Due to the MOQ I have to purchase?
AAll MOQs are standard MOQs, if you are a new merchant in the jewelry market or have a limited budget,we can accept a MOQ less than 50 pieces.
So please contact us for the details of the MOQ. -
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How can I get assurance?
AFrom gem selection to final jewelry making, every process is strictly controlled, all AAA, AAA, AAA plating.
If there is any defect, please contact us first, we will analyze it and then solve it for mutual benefit. -
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Why does your production time take so long? I still have to wait about a month?
ADear customers, we are a manufacturer, no factory will always keep goods in stock, if customers order, then we only produce.
Only wholesalers or trading companies sell stock goods, send to you in a shorter time, but the price is much higher than ours.
We believe our quality products are worth your purchase. -
Q
How to customize the order?
AFirst, please send us your idea of jewelry, we need these details to provide you with an estimated price: size, weight, detailed large photos of different angles, plain design or fully frozen 3D design. After we get this information, we will provide you with an estimated price, so the final value may be different from the original estimated price. Hope that customers understand.
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How do I proceed for the Moissanite Tennis Chain after I get the quote?
AAfter the customer accepts the price, we will issue an invoice. After the payment is completed, we will arrange the CAD drawing. Of course, we will always show the CAD to the customer for approval. If there are any modifications, please tell us in time to save time.
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How is the payment going?
ATypically below $1000 we charge full amount, above this we ask for a 30% deposit to start and a final balance of 70% before shipping.
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How is the shipment of the Moissanite Tennis Necklace?
ADHL is our first choice because it is safe and fast. If you prefer others, please contact us.
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How about the packaging?
AWe wrap each piece of jewelry in PP bags and then put them in a box with some sponge paper in it to protect the jewelry. Or you can choose a PE film box or a jewelry box in the accessories link to avoid damage.
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What is the process of customized service?
A1: Please provide ideas of the jewelry you want, such as pictures.
2: Please provide details to receive a quote:Material, Size, Number of stones, Material design or all stone design,Weight information.
3: After receiving payment, CAD will be made and then sent to you to check if it is OK.
4: If there are modifications to the CAD, please tell us as soon as possible to make the process faster.
5: Once the goods are finished, if everything is OK, we will send them to you.